VP People Operations & Strategy  ·  HR Systems & Analytics  ·  People Function Builder

I build people functions that actually work — operationally, analytically, and strategically. Thirteen years across startups, multinationals, CPG, and public sector: standing up teams from scratch, leading enterprise HRIS implementations, designing analytics infrastructure, and translating people data into decisions leadership acts on. Grounded in I-O Psychology, effective as an internal CoE architect, an HR technology advisor who's lived on both sides of the product, or a first Head of People for a company ready to invest in the function seriously.

Experience
Vice President, People Operations, Planning & Systems Jul 2023 – Present
Central Health Austin, TX  ·  Travis County Healthcare District, ~2,200 employees
Public safety-net health system, multi-entity structure (CH, CUC, SHP/Sendero)
↑ Promoted: Enterprise Sr. Director, HR Strategy & Analytics (Jul 2023) → VP (Dec 2024)
  • Designed and scaled a four-pillar People Operations Center of Excellence — Shared Services, Systems & Data, Analytics, and Strategy & Planning — modeled on Gartner's HR Operating Model of the Future; grew the function from 3 to 13 FTEs over three years through a structured, board-defensible business case process.
  • Led enterprise HRIS implementation of UKG Ready across three legal entities, navigating a complex multi-entity go-live and driving post-implementation stabilization including position-job architecture remediation and a data governance SOP achieving 99% system accuracy.
  • Architected the people data and analytics infrastructure — Praisidio, iCIMS, UKG Ready — and launched the organization's first self-service analytics program, enabling data-driven talent decisions at scale for HRBPs and operational leaders.
  • Built and operationalized a multi-year HR Strategic Plan including workforce planning frameworks, PMO governance, and a performance management redesign using RAPID decision-rights methodology to eliminate systemic failure modes.
  • Developed progressive business cases to Finance and executive leadership using tiered ROI frameworks and capacity modeling — successfully securing headcount, reclassifications, and systems investment across three consecutive budget cycles.
Director, HR Strategy & Insights Feb 2019 – Jan 2023
Juul Labs Austin, TX  ·  ~1,550 employees, $1B+ revenue
Global CPG / consumer products — navigated both hypergrowth and significant organizational contraction
↑ HR Business Partner → Sr. HRBP → Sr. Manager, HR Strategy & Insights → Director
  • Built and led the HR Strategy & Insights CoE as internal consultant to the SVP, Head of HR — primary SME for all people data and analytics across the full employee lifecycle.
  • Implemented One Model as enterprise HR analytics platform; led Workday optimization roadmap and Workday–Greenhouse two-way integration; partnered with data engineering to establish real-time people analytics via Google BigQuery and Tableau.
  • Served as Sr. HRBP for Global Commercial (~600 employees, 15+ VP-level clients) through regulatory pressure, leadership transitions, and multiple restructures.
  • Rare experience maintaining HR operational continuity and data integrity through both hypergrowth and contraction — a navigational range few practitioners have at the same organization.
HR Consultant, Managed Services Jun 2017 – Feb 2019
Namely Austin, TX  ·  SaaS HR Technology, ~$7M ARR book of business
  • One of first consultants hired to define and build the Managed Services practice — developed SOPs, case management systems, SLAs, and knowledge-base content from scratch.
  • Consulted executives across 10–700 employee organizations on HR compliance, operations, and technology — building deep practitioner credibility in HR tech adoption from the vendor side.
HR Director Feb 2014 – Mar 2016
Victory Marketing Agency Fort Myers, FL  ·  ~50 employees, $10M revenue
  • Built the entire people function from scratch — took company off PEO, selected and implemented HRIS, secured benefits, audited compliance, and designed a competency-based performance management system.
Talent Acquisition & Assessment Manager Sep 2012 – Feb 2014
Global HR Research Fort Myers, FL  ·  Pre-employment screening BPO
  • Built a new pre-employment assessment division from feasibility study to Board presentation to market launch — owned full commercial lifecycle from demo through account management.
Earlier Experience
L&D Consultant — Electronic Arts
2011–2012 · Corporate university, 8,000 employees, 19 global locations · MBA-style learning design for high-potential senior managers
Co-Founder — Talentology
2013–2014 · Game-based personality assessment HR tech startup · VC-backed through Plug & Play accelerator, San Jose
HR Advisor — Multiple Startups
2016–2017 · GasPedal, Javelin Networks, Interviewed (acq. by Indeed) · Strategic and operational HR advisory
Adjunct Instructor — FGCU / Heritage
2012–2016 · Upper-level psychology electives · Applied Psychology in Healthcare Settings capstone course