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Austin, TX
mikejcilla@
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mjcilla Experience
My guiding principle is to provide a strong and capable HR function, setting the tone for how employees experience work, and how organizations leverage their people to execute toward their mission.
Over the past twelve years, my varied experience has oscillated between external, HR business-process consultant roles, and in-house generalist, specialist (i.e., L&D, People Strategy & Analytics), and business partner (HRBP - FTE) / advisory (SME - independent contractor) positions in startups, SMBs, and multinational organizations.
Throughout this diversity of HR experience, one constant and guiding theme for me is simply supporting leaders with the growth of their organizations, and adding significant impact to organizational health.
I’m always open to connecting on topics ranging from:
- People Analytics
- HR Tech
- Talent Assessment
- Employer Branding
- Organization Development
- L&D / Training
- Gamification
- Organizational / Behavioral Research
- Team Dynamics / Manager Effectiveness
- Leadership Development
- Industrial-Organizational Psychology
- Disruptive Startup Business Models
Juul Labs
Multiple HR roles over the course of 4 years, culminating in...
Director, HR Strategy & Insights
- Building a team to support long-term strategic planning for the HR function, including the delivery of global people analytics and insights across the employee lifecycle, and PMO scope for optimizing, enhancing, and implementing HR tools and systems.
- Previously, as a Sr. HR Business Partner I supported executives and senior leadership across various corporate and commercial client groups: Field Sales, Marketing, Strategy, Consumer Insights, Direct to Consumer (eCommerce), Performance Planning, & Insights (Sales Operations & Analytics), Sales Enablement, and Retail.
- Partner with Finance, Strategy, and HR COEs on people data and processes with recurring data reconnaissance activities and multiple organizational restructures.
Notable Accomplishments:
- Supported the opening of Americas HQ office in Austin, TX by being the point-of contact for various operational and logistical needs, while ensuring a best-in-class experience for a group of over 50 employee relocations.
- Point of contact for expertise on adverse employment actions, employee relations cases, investigations, etc.
- Own the reporting, processing, communications, and change management of all people data, including initiatives around compensation, performance management, talent review and succession planning, and org design.
- Analyzed employee engagement data for business relevance and key insights / inferences, reported on data/results across entire business unit in a comprehensive presentation for VP audience.
HR Consultant, Managed Services
Hired as one of the first consultants for Namely's Managed Services team, with a mission to define and deliver a new, enhanced, B2B administrative service offering.
Developed tools and processes to track and scale Managed Services HR Consulting, including case management, SLAs, SOPs, and knowledge-base content on various consulting activities and client deliverables, including:- Guidance with compliance
- Policies and procedures
- Performance review and corrective action
- ADA interactive process
- FMLA administration and leave tracking
- Management of unemployment claims and responses
- Compliance reporting
Analyze and form a thorough understanding of each client’s unique HR needs/objectives and provide guidance in a consultative manner.
Collaborate with a team of Namely subject matter experts in HRIS, Benefits and Payroll on ~$5M book of business.
Trusted HR Advisor (Contractor)
Javelin-Networks is an innovative cyber-security startup with a unique, all-in-one, artificial intelligence-driven platform.
Founded, advised, and funded by leaders from the cyber-security industry and former Israeli military cyber intelligence, Javelin-Networks is poised for success in an estimated $120B market.
- Trusted HR Advisor to CEO and HR support to founding executive team.
- Manage the day-to-day payroll, benefits administration, and new-hire employee on-boarding.
Business Process Consultant (Contractor)
Brand Besties hires and trains brand ambassadors, models, promotional models, spokespersons, certified cocktail waitresses, and hostesses to provide experiential and highly personalized experiences at high-end events, product launches, and parties.
- Researching, developing, and implementing essential business processes (e.g., work-flows, roles/responsibilities, policies).
- HR management projects as necessary (e.g., employee handbook, contracts, training materials, etc.)
Learning and Development Consultant
Unique opportunity to update GasPedal’s employee handbook (Culture Guide).
- GasPedal runs the communities for SocialMedia.Org and SocialMedia.Org Health — and they’re radically focused on company culture.
- Working with the CEO and VP of Communications, I updated HR policy; cleared the brush of duplicate copy throughout the archives; and applied knowledge management principles to ensure a smooth learning experience for future updates to the online knowledge-base.
HR Director
Worked closely with Victory’s executive team overseeing a broad spectrum of responsibilities such as:
- Staffing the organization.
- Training and developing employees at all levels.
- Managing a diverse workforce.
- Maintaining a fair and equitable compensation program.
- Developing personnel policies and procedures.
- Planning ways to meet the human resource needs of the future.
- Ensuring that internal policies and programs conform to all laws that affect the workplace.
Talent Acquisition and Assessment Manager
- Program Manager of new GHRR Pre-hire Intelligence division with product offerings including off-the-shelf online pre-employment assessments and enterprise-level customized talent acquisition solutions.
- Reported to CEO on new division (NewCo) including presenting feasibility study to Board of Directors, drafting program budget, sourcing personnel, and developing relationships to external partners / constituents, both domestically and internationally.
- Worked directly with prospects and clients throughout full sales lifecycle, including conducting demos, onboarding and account management.
- Developed marketing materials, including website copy, promotional videos, FAQ sheets, etc., and conducted 1-hour webinar certified for SHRM CE credit.
Learning and Development Consultant
- Consultant to VP of Profitable Creativity in a corporate university that served 8,000 employees in 19 locations throughout the world.
- Assisted in program design and content development for MBA-style learning modules directed toward high-potential senior managers.
- Programs were focused on divergent aspects relevant to professionals in the gaming industry, such as: disruptive economics, innovation, online consumer behavior, long-term competitive strategy, and data analytics/visualization.
Technical Support (Contractor)
Evolv was a Big Data predictive workforce analytics startup prior to being acquired by Cornerstone OnDemand.
- Internship w/ Selection Science (I/O Psychologists) team assessing the utility of a language-based scoring matrix used for applicants completing an Interactive Voice Response phone screen.
Technical Support / Quality Assurance:
- Developed a framework for assisting with any technical difficulties the users (prospective job applicants) of Evolv's solution encountered.
- Responded to all technical issues in a timely manner, and provided feedback to Evolv's back-end developers whenever I noticed patterns of problems that ultimately were not user errors.
